Diagnostics and Monitoring
Our state of the art remote diagnostics systems allow us to
solve many common problems within minutes, without even setting
foot in your office. This
allows you to get back to work quickly, and without the wait time
associated with scheduling a service call!
Translation: We can
get you up and running QUICKLY, without even setting foot inside
your building. Additionally, we have optional remote
MONITORING services available, which instantly notify our
technicians the instant a monitored device or system fails.
We can watch for server failures, tape backup problems, power
outage issues, Email system problems, and many others!
When You Need Us
We feature 24/7
emergency services, as well as preventative maintenance programs,
all of which are custom designed to keep your company running
Connecting Point now offers several monthly computer maintenance
agreement options. They are custom tailored to your unique
needs and budget. Is your business not quite large enough for
a dedicated IT staff, but you require assistance on an ongoing
basis? Find our how your business and employees can benefit
by having one of our experts by their side.
Agreements you can Rely On
Looking for guaranteed computer support at a
fixed cost? Our service agreements provide you the ability
to budget and forecast your computer maintenance costs and provide
a substantial discount over our per call service. Typical
services included in our service plans include: